At Glow Computers, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Payment Information: Credit/debit card details (processed securely through third-party payment gateways).

• Account Details: Login credentials, preferences, and purchase history (if you create an account).

• Technical Information: IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and provide you with our services.

• To personalize your shopping experience and offer relevant recommendations.

• To improve our website and customer service based on your feedback.

• To send transactional emails, such as order confirmations and updates.

• To inform you about promotions, new products, or special offers (if you opt-in).

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal data:

• Secure Socket Layer (SSL) encryption for data transmission.

• Restricted access to personal data within our organization.

• Regular security audits to protect against unauthorized access or breaches.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: For payment processing, shipping, and email communications.

• Legal Authorities: If required by law to comply with legal obligations or protect our rights.

5. Your Data Rights

You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.

• Correction: Update or correct any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data (subject to legal or contractual obligations).

• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at support@glowcomputers.com.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Recognize your device and preferences.

• Track website usage and improve functionality.

• Provide personalized product recommendations.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies when visiting.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Glow Computers
A-86, Sector Z6, Gulshan-e-Maymar (75340), Karachi
Phone: 0345-2413340, 0343-2569107, 0315-8656624
Email: support@glowcomputers.com

We value your trust and are committed to ensuring your data remains safe with Glow Computers.